FAQS

Frequent Questions

In our FAQs section, we have provided answers to some of our most commonly asked questions pertaining to our services. If you have any additional questions or concerns that are not covered below, please contact us.

  • What Are The Job Duties of Funeral Directors?

    Funeral directors wear many hats. They are licensed professionals who specialize in each part of funerals and all related services. They plan the visitations and ceremonies, prepare the deceased, provide support to the family, and make sure all the family’s wishes are fulfilled. They also assist families with any legal or insurance-related paperwork and take care of the removal and transportation of the deceased. Funeral directors have experience helping grieving families and provide them with additional resources and recommendations for their journey through grief.

  • How Long Does A Cremation Take?

    Though it varies, it usually takes 3-5 hours.

  • How Do I Know I am Receiving Only My Loved One's Ashes?

    The entire cremation process is heavily regulated and tracked, and we hold it to the highest standard every step of the way.  An identification disc with an individual ID number is with your loved one every step of the cremation process to ensure correct identification. Since we are so detail-oriented, you can rest assured you are receiving the ashes of your loved one.

  • Can I Scatter My Loved One's Ashes?

    Rules for scattering ashes in Canada


    When a loved one dies and their remains are cremated, a common tradition in Canada is to scatter their ashes. Where to scatter ashes is a matter of choice. However, you must follow a few guidelines so you don't run afoul of local laws and regulations. Here are some tips for scattering ashes in Ontario.


    Basic rules for scattering ashes in Ontario

    In Ontario, there are not many restrictions. 


    You can scatter ashes:

    • On private property owned by your family.

    • On someone else’s private property, with permission.

    • On Crown land, including federal and provincial parks and conservation areas

    • In lakes, rivers, and the ocean that are managed by the government provincially or federally.

    • For municipality-owned land, the local or regional municipality should be contacted to check if there are any restrictions, including municipal waterways.


    Note that some municipalities have restrictions so check with your town or city to ensure compliance with local rules.

    One more caveat: Ashes can be scattered on Crown land as long as the space is unoccupied. These rules also apply to Crown land covered by water such as rivers, lakes, and the ocean.

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